Terms & Conditions
Please read these terms carefully before confirming your booking. They contain important information about your rights and obligations.
Important Notice
By proceeding with a booking, you acknowledge that you have read, understood, and agree to these terms and conditions in their entirety.
- • Travellers must be aged 18–35 years at the time of travel
- • Sisters must travel with a mahram (close male relative)
- • Valid passport required with minimum 3 months validity from return date
- • Australian passport holders preferred; other nationalities may require additional documentation
Our packages are priced as follows:
- • Individual Package: $5,999 AUD (quad-share accommodation)
- • Couples Package: $6,999 AUD per person (twin-share accommodation)
- • Group Bookings (3+ people): Custom pricing available
Package Inclusions:
- • Return flights from Melbourne
- • 5-star hotel accommodation
- • Daily breakfast buffet
- • All visas and permits
- • Guided ziyarah program
- • Spiritual support throughout
- • Istanbul city tours
We offer flexible payment options:
- • Full payment upfront
- • 4-month instalment plan
- • Initial deposit secures your booking
- • Final payment due by 15 October 2025
Your price is locked in once payments begin. All payments must be made in Australian Dollars (AUD).
Cancellation requests must be submitted in writing to admin@laststopjannah.com.au
Refund Structure:
- • 90+ days before departure: Full refund minus $500 admin fee
- • 60-89 days before departure: 50% refund
- • Less than 60 days: No refund unless replacement found
Note: Replacement travellers may incur additional airline name change fees.
Basic Saudi visa insurance is included. However, we strongly recommend purchasing comprehensive travel insurance to cover:
- • Medical expenses
- • COVID-19 related incidents
- • Trip cancellation or interruption
- • Lost or delayed baggage
- • Personal liability
Last Stop Jannah is not liable for any injury, illness, death, loss, accident, delay, or irregularity that may occur during the journey.
All travellers must:
- • Maintain Islamic etiquette throughout the journey
- • Follow instructions from guides and local authorities
- • Respect fellow travellers and local customs
- • Attend all mandatory briefings and meetings
Disruptive or inappropriate behavior may result in removal from the tour without refund.
While we strive to maintain the advertised itinerary, we reserve the right to make changes due to:
- • Flight schedule changes
- • Hotel availability
- • Local regulations or restrictions
- • Weather conditions
- • Other unforeseen circumstances
Any significant changes will be communicated as soon as possible.
Still have questions?
Our team is here to help clarify any points and ensure you're comfortable with all terms.
Contact Our TeamLast updated: March 2024